ADV-Care Guest Tour
Click on the following topics for more information. This is an outline of all the functions and how to use them. Click on option to view the description.
- Ask Our Online Virtual Pharmacist
- OTC Specials
- Delivery Policy & Charges
- Outside of Canada Prescription Service
- Frequently Asked Questions
- Free Pharmaceutical Services
- Accreditations
- Chargeable Customized Managed Care Services
- Registering as a Customer
- Sending your prescription
- Frequent Shopper Discount
- Senior Shoppers
Added Value Services (No Charge)
The following free services are added value for our customers:
- An accurate record of all medications for each patient.
- Printed information on proper drug use for each condition.
- Automated refill Reminders by phone or e-mail.
- Automated e-mail notification about your order’s status.
- On-line tracking of your orders until shipped.
- On-line product comparison of non-prescription medications.
- On-line comparison of drug costs.
- Private and confidential E-mail health care advice by request.
- 24 hr on-line and telephone connection to a pharmacist for medication assistance.
- On-line information on brands/types of non-prescription drugs.
- On-line information on cost of prescription drugs.
- On-line information on generic substitutions.
- On-line information on prescription drugs covered by drug plans.
Customized Services
When requesting extended personalized services, beyond the normal range, our consulting pharmacists may make an additional charge.
Registering as a Customer
Only Registered Customers may order prescription drugs on-line. Become a Registered Customer by completing your User Profile by clicking Registe. On subsequent visits, just login with your User Name (ID) and password. Your Profile will be on file for automatic re-ordering, prescription refills, drug interactions analysis and much more. This information is kept completely confidential. You, and only you, can change the information at any time. The information is encrypted with 128 bit encryption and transmitted securely over the Internet.Sending your Prescription
Visit your doctor and ask him/her to write a prescription for a 3 months’ supply with 3 refills (whenever possible). Have the doctor’s office fax all your prescriptions to 1-877-948-0464. If this is not possible please mail-in your prescriptions to our pharmacy address.
Alternatively, you can download our mobile app and login with your user name & password, place your order and send a photo of your prescription then mail the original to our address.
If you have the prescription with you now, please call us at: (905) 948-1991 or toll Free 1-888-471-4721 (our Fax 1877-948-0426 outside Toronto. Faxing outside of North America +1-905-948-0464).
In Canada, some of your Emergency medications can be transferred to your local pharmacy for pick-up, other maintenance medications will be supplied from ADV-CARE
Frequent Shopper Discount
Registered Customers become Frequent Shoppers after three non-prescription orders of $50 or more each. Frequent Shoppers get 10% discount on non-prescription orders up to $200 plus an additional 2.5% discount on orders of more than $200.